I just took my family to Highway 61 on Bayview Avenue in Toronto to try some BBQ. I went to Memphis a couple weeks ago with another foodie just to tour restaurants (even skipped Graceland...)
2 out of the four of us ordered "The Beef Rib" - which is sold at $13.95. The menu states "The Flintstones never had it so good". The other person in our party ordered the Beef Brisket Plate which came in at $13.95.
The waiter assured us that even though the "Big beef Rib" was only a single rib, that it was the "size of his forearm" and was full of meat, and more than enough for a meal. Boy was he wrong. It was just a regular single beef rib, with one exception; it had a miraculous amount of fat on it. In fact, the two of us who ordered it filled an ENTIRE small stainless steel mixing bowl with just the fat from the two bones. After taking of the fat, there was some beef left, but we were still hungry of course. All it came with were some fries that were medicore. We felt like going for dinner all over again! When beef ribs sell at $1.99 wholesale a pound to 4.99 a pound at the best butchers, selling this single rib full of an abnormal amount of fat and very little beef as a "meal", no less, for $13.95, is outrageous.
The Beef brisket plate didnt fare much better. Same medicore fries, and a smallish portion of beef brisket, that left the diner hungry and wanting dinner..while still in the restaurant and having finished the $13.49 "Entree"....
It seemed like they were really selling entrees full of fries....
When we asked for the bill, we told the waiter, discreetly and kindly, that we were disappointed and asked if he could have the waiter come over to our table.
The waiter brought us the bill, ran our credit card through, and still no owner....So, we asked the waiter if the owner was coming, and he reluctantly agreed.
The owner came over, and we explained to him how we felt, and he said he was "sorry to hear that", glaring the entire time, and appeared to even be sarcastic, and said we were "the first people to ever complain" at his restaurant about the quality and portions...THIS IS HARD TO BELIEVE!!! So we said, ok, paid the bill, and left. In my entire life as a food lover and restaurant-goer, including 10 years as a waiter at several restaurants, all through school and university, I have NEVER stiffed a waiter ever, no matter how bad the food or service was, until, this very day. I was so appalled by the owner's attitude and unresponsiveness, the quality of the food, the rip-off prices, and the waiter's failure to even alert the owner when we expressly asked him to.
If this was the owner (a totally bald man) he appeared to not give a damn what we said and how we were feeling, aIl I can say is that if this business can survive with such prices, quality, and "service", I will be truly amazed. This was my worst Toronto restaurant experience ever. I feel so angry and ripped off...
I have attached photos of the "Big Beef Rib", the "Big Bowl of Fat", and the "Brisket Plate", fo you to see for yourself. The fuzzy picture of the bowl full of fat is about 10 inches wide and about 8 inches deep.