What can I say about this Deli? It's not an authentic Jewish deli from NY. Sure it serves a couple of 'Jewish' dishes but can you really honestly call that a Jewish deli? Tonight was a bad night to head to the deli. The one server working the floor was working as hard as she could to please everyone. My family and I have no problems with the service from the waitress. It came from the kitchen. It took over 35 minutes for my family members to receive their cold sandwiches after I told them to bring it out. What was supposed to be cooked the cabbage rolls was not done properly. The cabbage was room temperature and the meat inside was passable as warm. For me, I ordered a reuben style hamburger that took 45 minutes to be served to me. Really? I got into an argument with the owner, a small stout man that does not seem to care for customer satisfaction. The argument was over the burger itself. He stated that the burger takes 15 to 20 minutes to cook and get up to 155 degrees by state law. I find this amusing as other cooked to order establishments will cook my ground beef burger to any wellness from medium to well done. But this is not really my issue. My issue is the fact that a 15/20 minute burger was served 45 minutes after being ordered, and my family 35 minutes after their order. This place needs a management change and soon to survive. Customer satisfaction is not job #1 for them and they seemed to have cared less about how long it took to get anyone their order.