My youngest sister has been sending everyone in the family Hickory Farms gift baskets the last few years, to maybe 6 or 7 people. She just called tonight to warn me that, although she ordered specific things for specific people, such as chocolate covered peanuts, reindeer basket with snacks, etc, they substituted every one of her orders with totally unrelated items, mainly cheese logs, which she definitely didn't want. When she found out, she called to complain and their answer was if the recipient didn't like it, they could return it. My first thought was that they are going out of business and trying to get rid of all their unpopular inventory. I feel so bad for her, has anyone else had this experience?