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Online Services & Delivery

If You Use Grubhub, Please Read--They Defied SF's Delivery Commission Fee Cap

Melanie Wong | Jun 17, 202001:04 PM     1

More reasons to hate Grubhub.

From Tablehopper: "On Friday June 12th, the first day Mayor Breed allowed San Francisco restaurants to offer outdoor dining service, many SF restaurants who use Grubhub as a delivery service may have received an email notice about their delivery, marketing, and pick-up order commission fees increasing. After calling out on Twitter for submissions, I received a number of emails from restaurants with rate increase emails from Grubhub, some up to 20 percent.

This is doubly infuriating: not only did Grubhub choose to deliberately misinterpret our Mayor’s Emergency Order, which capped all delivery commission fees at 15 percent until the Stay Safe at Home Order is lifted and indoor dining resumes, but like jackals over a fresh kill of a starving animal, decided to welcome our poor beleaguered restaurants’ first (and early!) day of outdoor service with a fee increase. They couldn’t even wait until June 15th, the original day outdoor service was slated to resume. I reached out to Grubhub to inquire why defied the order, but have not heard back. . . "

If You Use Grubhub, Please Read--They Defied SF's Delivery Commission Fee Cap The Chatterbox tablehopper

www.tablehopper.com
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