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Melanie Wong | Aug 6, 201909:07 PM     27

" . . . a recent report revealed that Grubhub, which owns food delivery services like Seamless, Eat24, MenuPages, and AllMenus, has been buying domain names to set up dummy websites that resemble local businesses in an alleged effort to intercept online or phone orders and bill bigger commission fees to its restaurant partners. Because these dummy sites are often unaffiliated with the restaurants themselves, Grubhub can claim it’s brought additional business to the restaurant and can then charge a larger commission (from as low as 3 percent to 20 percent and higher), along with other service charges like credit card processing and delivery fees.

This tactic, while not entirely new, can result in massive revenue cuts for the restaurants and other independent contractors, from small business owners to delivery workers. . ."

How to ditch Grubhub and order your restaurant takeout ethically

Here are ways to minimize the commission fees restaurants have to pay when you order food online.

www.theverge.com
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