Explore More Cities › +
Discover the unexpected in Manhattan. Explore All of New York City
Restaurants & Bars 2

Gazala Place, Hell's Kitchen- Terrible Service

tonyarose | Mar 30, 200806:09 PM

I just had dinner at Gazala Place (9th Ave. between 48th and 49th), and although I had high hopes, I can't recommend this restaurant.

I am not usually one who is bothered by bad service or bored waiters, but this was an exception. The one waitress on staff didn't greet us, just made eye contact and then stared at an open table, implying that we should sit. As I sat down, I heard her sniff loudly and saw her wipe her nose with her hand. She was very unfriendly, and really ruined the entire dinner experience. She was also spraying cleaning fluid to clean the tables, which sent a mist of 409 throughout the air of the restaurant, and onto the food of the nearby tables. I've never seen tables cleaned like this, especially while people are dining so close by, and it really put me off.

I've read other posts about this place that praised the good service, so maybe tonight was an off night. Based on this, however, I would probably not sit down to eat here in the future. One other thing, a man at an adjacent table was sent searching for a restroom in nearby restaurants when they told him they didn't have a restroom for him to use.

I should mention that the food was not bad... it wasn't the best, but had the service been good, I would have been able to recommend this restaurant. We got an appetizer platter with falafel, eggplant dip, humus, and stuffed grape leaves. The bread that came with them was really tasty, but for $9.95 I thought the portions were pretty small. I also got a spinach and feta pie, which had too much dough and not enough filling.

I hope this was just an off night.

Want to stay up to date with this post? Sign Up Now ›
Log In or Sign Up to comment

Recommended From CH