A friend had one of these built into their custom cabinets. It seems to be more trouble than it is worth. It always needs water (no water line -- don't know if they didn't think of it, or if one cannot be connected), the coffee is not hot, and they have to keep a spare glass on hand to allow cold brown liquid to bleed out of the thing before it can fill a fresh new cup. I keep thinking that a beautiful, high end cappucino maker would have been a better toy. Am I missing something?