My experience at Ferraro 502 North, Centre Street, Thornhill
My wife had eaten there a few weeks previously and was happy enough to go back. Decor was homely and casual.
We were a party of 11 including visitors from overseas.
Service was quick and prompt, though it was a Wednesday evening and the restaurant was not especially busy.
We ordered a few appetisers. The Bruschetta was essentially what looked like a pizza base, with the usual tomatoes, garlic etc, and on request lightly grated blue cheese also. Very tasty and surprisingly light, though far too much for one person. In retrospect, we probably didn’t inspect the menu too closely and it may have also said this was to share. I had ordered Pizza for main so it was a bit weird having something like pizza followed by pizza. The familiar Caesar salad which was unsurprising but good. There was also a Tomato / Blue cheese ‘salad’ which was likely the best of the ones I tried. This was laid out on a plate with slices of tomato, various seasonings, oil, and grated blue cheese. Looked a little like a pizza without the base. Very nice.
The soup of the day was Chicken Noodle...excuse me? Chicken Noodle in an Italian restaurant? Why not a classic Italian soup? In any event I didn’t try it but it looked pretty much like brown slop to me. May have tasted ok (I didn’t ask) but certainly not what I would have expected.
Mains arrived quickly, and my, my, the pasta? There were three variations that I saw and all looked like unappetising cat food. The “Tomato cream (Rosé) sauce” was thick and gloopy and sticky. Looked as if it had been cooked and reduced far too much. How fresh was this I wonder? Is this normal? It was almost impossible to detect individual ingredients beyond the pasta itself, such was the sauce. I wouldn’t go so far as to suggest it wasn’t entirely freshly made but it sure looked like it was reduced two or three times more than it should have done to me. It could have been corrected maybe just by adding some cream and making the sauce lighter but it was pretty dire I can tell you, and why rescue an over reduced sauce anyway? The waitress suggested to one in our party when ordering that she could have broccoli to ‘soak up some of the sauce’. My god, it was a good job she didn’t.
The Gnocchi was also in a cream sauce that was thicker than I expected. Difficult to judge that one though as I was too far away.
Two people ordered dishes with grilled chicken. One was a calzone (which looked HUGE, but mostly air), the other a pasta dish. The pasta sauce made it impossible to find much chicken but when it was located it, and the chicken in the calzone, appeared to be the thin deli-sliced variety. How is that “grilled chicken”? I challenged the manager on this and suggested it looked as though it was the type that comes prepacked from a supermarket and used for sandwiches. He said it wasn’t, that it was fresh and simply served thinly sliced. We said this was certainly not the way we believed “grilled chicken” was expected to look .... individual recognisable pieces... grill marks etc... and were told it was only like that for the chicken Caesar. Why would it different? All the sauces made it impossible to bite into a ‘piece’ of chicken though so either way...disappointing to say the least.
By complete contrast my pizza was great. Authentic, light crust from their wood burning oven. I would certainly go back for that. Not dissimilar to Il Fornello in style. Maybe better, and that to my mind is what an authentic pizza should be.
Complaints to the manager about the pasta were dealt with appropriately. He took them all off of our final bill, offered to remake etc. We were certainly put off by then though.
Couple of asides, kids pop included free refills .... others did not, and we were so close to wood oven that it was uncomfortably warm for many of us. Not sure they can do anything about that.
So, in summary, I’m not sure I would go back, though they said they hoped we would give them a second chance. Appetisers (other than the soup in this case), Pizza, desserts (which were also unsurprising but perfectly fine) were all pretty good.
I don’t know if I would risk the pasta unless I saw it and they made had some dramatic adjustments to the sauces and the grilled chicken thing (unless they are going to change the description on the menu – call it what it is – deli sliced chicken). If I know I’m going to have pizza, I would recommend.
To Admin: was looking to put this under a 'review of specific restaurant' but it's not listed. Maybe you can add?