Well I went to try out the new Matchbox this Saturday and was rather disappointed. First, we had some problems with service but it was under unusual circumstances so take it for what it is worth. Our waiter quit and walked out after serving us our food, which is not necessarily the restaurant's fault, however the disappointment was the noone bothered to inform us so after getting our food it just appeared as though we were getting no love from our waiter, i.e. no service. After getting no service for the rest of our meal we finally managed to flag someone down for the check, which was brought without so much as an apology or explanation. The table next to us had witnessed the episode and informed us of what had happened. The manager should have come over and informed all his tables that the waiter had left and that someone else would be serving us. They did not have to give the sordid details, they could have simplay said his shift had ended. OK, minor rant over.
Now for the pizza. The menu is rather short, there are about 8 pizzas or you can build your own. There are also appetizers and some entrees if I remember correctly. We did not try any of the appetizers, but ordered the Spicy Meatball and the Fire-something or other pizzas. The meatballs themselves were pretty good, but overall everything was "eh". This is just my preference, of course, but the crust is thin and very crispy crunchy. I love thin crust but either crispy outside and slighty chewy inside like a Neopolitan or soft like a slice of greasy NY pizza. This was like eating toppings on a cracker. The toppings themselves were ho hum. Nothing particularly exciting at all and there certainly was not very much of any of it, but I guess such a cracker could not hold much.
All-in-all, I would rather go get a good Neopolitan at Two Amy's or grab a slice at Vace's any day. This is certainly no destination spot. If I was in Chinatown and did not feel like Chinese or Vietnamese then I might go to Matchbox.