My wife and I were eager to try La Morra, which is close to where we live, but after the spate of negative reviews about service on this board we decided to wait until things settled down. We finally went last night and I'm sorry to report that the problems persist.
We showed up at 7:15 and were seated in a half empty dining room upstairs (it gradually filled up and became very noisy). We ordered one cichetti of fava beans and pecorino to start, then asked to split the agnolotti with eggplant and parmesan as a first course. My wife then ordered grilled rib-eye steak with potatoes and a spicy corn stew with a glass of Chianti and I ordered rotisserie duck. First sign of trouble - I told the waiter I was having trouble deciding on a glass of wine to go with the duck and he stood there, without responding, for a long time until I asked point blank for help. Our order in, we relaxed for a few minutes until the waiter comes back and announces that he's sorry, but the kitchen has run out of duck (it's about 7:30), so I quickly change my order to roasted veal with farro and caponata. The favas come out relatively quickly and they are good, in a little tart vinegar, but they are only a bite and they are followed by a wait. A very long wait. In the meantime, we notice that not a lot seems to be coming out of the kitchen. Our waiter comes by to say our food is coming soon. Finally, some time past 8:30, he comes back and says "You will really be angry with me now, the kitchen got confused when I had to change the duck order and they messed up your order. Your pasta and your main dishes are both ready now." I'm not happy, but we don't want to send back the main dishes and risk not seeing them for another hour, so he brings them all. The pasta is in one enormous bowl (we had asked him to split it) which barely fits on the table with the other two dishes, so we divide it ourselves onto our bread plates and ask the waiter to remove the bowl. The waiter apologizes again and offers to comp our wine "or something comparable". The food is good, but doesn't quite hit the mark, and we are no longer in a relaxed mood. We split a dessert of peach crostada with vanilla ice cream, which is also good but not particularly memorable, and the waiter brings two small glasses of complimentary dessert wine, which we don't really want but thank him anyway. When the bill comes, dessert is comped but our more expensive wine is not. Bottom line - This is the junior varsity version of the Tuscan Grill (owner's former employer). It is very popular, but proceed at your own risk.