It had been our custom to go to Der Rathskeller on Friday nights and enjoy their Dunkle beer, Reuben Sandwich, Spaetzle Soup, and Lyonnaise Potatoes. Last night, we ordered our usual but what we got was not what we expected.
The Reuben was served on a white-ish, thick cut bread, unlike the light rye they had used before. We don’t know when they changed, but it was not the same type of bread. On previous orders at their restaurant, the light rye bread was thinner sliced, had a dark, chewy crust, and Caraway seeds.
The Spaetzel Soup was bland and had no meat in it. In previous visits, there were delicious chucks of meat in the soup. Since we were going to share an order, we told the waitress we wanted a bowl of soup. Instead we were served a small cup with a packet containing two crackers. When we stopped the waitress and explained that we had ordered a bowl rather than a cup, she exchanged it, but a few more crackers would have been a nice touch as the soup was for 2 people, rather than 1. There was no accompanying bowl of German breads either, as there had been in the past. The bowl of soup was also meatless.
The Lyonnaise Potatoes (although we asked for a full order – for both of us to share) was served in a small cup. We know from previous visits, that a full order of Lyonnaise Potatoes was usually served in an oblong plate with more than enough for two people to share. The small cup had barely enough for one person, although we were still charged the full price order.
When paying our check, we explained the differences, but were told that "everything was the same as it was before". By the time we got home, we were more disallusioned, so we called the restaurant to ask them about what happened. Someone was supposed to “get back to us” but no one did.
Apparently Der Rathskeller has decided to start cutting back and going cheap. We used to be regular patrons of this restaurant, but after our experience last night, it is doubtful if we will ever come back.
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