In NY on business for 8 days. After a long, tiring day decided to stick close to the hotel and decided to try this place. Looked interesting from the street - downstairs and looked like it might have some character. Inquired at the hotel and asked if reservations were needed and they said no, especially since it was not theatre rush hour.
Stepped into the front door into a narrow, cramped and dark bar. The loud music by the door seemed out of place.
There were a few people seated at the bar pounding down drinks. The restaurant was about 2/3 rds full and there were four waitresses who seemed to be mechanically moving through the narrow dining area. Not a very comfortable looking room. The food I saw looked OK but uninspiring.
Despite being well dressed, I was completely ignored by three waitresses, and waiter and the host. In fact one server pretty well knocked me out of the way. After standing there for ten minutes being avoided by one and all, I tried to engage one of them without success.
As a regular in some of the better restaurants in L.A. and a seasoned traveler
Lousy attitude, dark without being romnatic, this looks like another place that survives on their location and maybe a few locals that actually get service. Whatever the case, inexcusable performance on their part. Must be a local's thing, since they could never get any pre or post theatre trade with the lousy service. Too bad for them that if the place had been half decent was planning to book a group of ten the next night.
Serafina, next door at The Time Hotel (where I stayed) was decent. Excellent thin crust pizza, pleasant service and a comfortable room.