Being a creature of habit, it's rare for me to actually venture out into the world and try new restaurants, especially anything as far east as Beverly Hills. My regular spots are Ivy Santa Monica, Josie, Mastros, Shutters-- not that The Ivy ever brags to be great food, but you really don't have all that high expectations.
But, Cut with it's storied people behind it, primo real estate, and hoity toity design, for what you're paying at this place, you better walk out pretty darn happy. And, tonight we didn't.
For our 8 PM reservation, I checked in at 7:45 PM and we were seated at 8:20 PM. Mind you, there were several open tables for two, being it's probably a slow weekend during the Film Festival held in France. At 8:30 PM, finally someone greets us to take a drink order.
Whatever you do at this place, please request to NOT sit at Jeffrey's station. He was our server who came from Spago in Las Vegas. He was really cavalier, and didn't have the attentiveness one would expect at the 2nd most expensive restaurant in the county!
He took our drink order (iced water for me), and it took another 10 minutes or so to even get that. The only good thing about the service came from the sommalier. What a delight she was. I don't drink at all, but she really encouraged me to sample some wines. I love how she took the time to really go through my options. I don't remember what I ordered by the glass, but whatever it was, I really enjoyed it.
So, finally we ordered. I orded the American Kobe filet, the spinach, and the onion rings, and by 9 30 PM, we had not even gotten our food, when everyone one else around us, who had seated after, was already eating. My friend mentioned it to the manager, who really didn't seem to care, and didn't ask us if we wanted more wine or anything. We were never offered a selection of bread. We were only offered that cheese bread. Jeffrey never bothered to check on us, most likely because we weren't ordering bottles of wine.
By 9:45 our food finally came. The steak was fantastic, I have to say. But, the sides were terrible. The best side order was the spinach, but the rest I took home and offered it to the homeless guy on the promenade. I couldn't even eat the mushrooms with beans (whatever that is).
The table next to us over heard us complaining to each other, and they even noticed how poorly we were treated. Our bill came out to $300 for 2 without bottle service! Ouch!! And, before tip!!!
I read most people write how this is LA's premier steak restaurant now, but not in my book. I most certainly prefer Mastros and Arnie Mortons. I won't voluntarily return to this place. If I want expensive, mediocre food, I'll go to the Ivy Santa Monica. At least at The Ivy, they treat their customers much much better.