The current Babbo thread has left me so disprited (I've had the occasional awful restaurant experience, myself,) that I just have to interject a happier note--by mentioning what an extraordinary waiter I had at lunch today at The Redeye Grill. (For awhile, this seafood place seemed headed downhill, but today's meal revived my interest.)
With no reservation phoned in, we two women walked in and were immediately greeted with "Good afternoon. Thanks for joing us for lunch." It was early, they offered us a nice table (the place was packed within half an hour), and Terry, our waiter, arrived immediately. He was humorous, bouyant and gave us a premier performance of loving his work! He practically sang and danced the specials to us (okay--it was corny--but he was both funny and professional at the same time.)
Ordinary tap water was graciously served, iced tea glasses filled repeatedly, and Terry made sure he passed the table several times to see what we needed. When I asked for extra lemon wedges for my fish, a huge tumbler of them arrived within a minute.
The grilled red snapper with a scalloped mashed potato pie, skinny, sweet strinbeans, sliced sweet potato slivers and 3 different relishes were winners. Indeed, the fish was near-perfect--just beautiful!!
But--just as important--our waiter's cheerfulness and good-will was a top ingredient in the mix. We made sure we told the maitre-de how Terry had added to our meal!
I hope that Pam's next restaurant experience cancels out the Babbo fiasco. I think we all know perfectly well when we're not being treated very nicely. And it makes all the difference to our meal.