Calphalon warranty - worth a try?


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Calphalon warranty - worth a try?

mordacity | Dec 5, 2008 11:22 AM

I recently moved to a new apartment, where I discovered that my oven and burners are way hotter than normal. i discovered this by searing a steak, and in the process I managed to scorch my favorite Calphalon saute pan so thoroughly that no amount of soaking and scrubbing will get it off. The pan is essentially unusable since everything sticks to the burned parts.
I called Calphalon for advice and was told to ship it in for the warranty guys to look at, but the lady on the phone sounded pretty dubious as to whether something like this would qualify for replacement. I'd rather not waste $20 and three weeks waiting to hear the verdict if it's going to be 'no', but I'd also rather not buy a new $200 pan. Anyone had an experience like this?

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