Restaurants & Bars

Los Angeles Area

Cafe Pinot Does the Right Thing

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Restaurants & Bars 3

Cafe Pinot Does the Right Thing

mc michael | May 23, 2003 08:01 PM

Today my wife and I and our 1 year old daughter met for lunch at Cafe Pinot. We had reservations. We were seated promptly. My wife ordered the monkfish "tail" on the Express Menu. I ordered the salmon and spinach salad. My wife's soup came quickly--a corn chowder with a little crab. She liked it. Then we waited and waited and waited and were finally served the bulk of our food after nearly an hour. While we were waiting, the maitre d' did his best to entertain our daughter. The food on arrival was delicious and the portions generous. We were then told that due to the delay in getting our food out the meal was on them. That's service recovery!

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