Restaurants & Bars 10

Brick and Fire, Orlando

katygirl | Jan 5, 200806:32 PM

Located in the old Cheyenne Salon in Church St., I was very excited to hit up this restaurant. We were escorted in by a very handsome Italian guy and there was no one yet in the restaurant. We immediately ordered a bottle of (very over-priced) wine and started off with salads. Both the Greek and Baby Arugula were declicious, and we ordered two small pizzas for dinner.
If anyone has read my blog, you know that I hate to write negative things about restaurants. But pretty much everything went downhill from here.
The first pizza, grilled artichokes Greek style was delicious. The Chicken and Brie was covered with Pesto which was not mentioned on the menu. Being allergic to pine nuts, we sent the Chicken Pizza back. In the meantime, we enjoyed the artichoke pizza and heard the table next to us receive a free pizza. Twenty minutes later, we received our new sans-pesto pizza, only to discover on the first bite that the dough was still raw.
Our very sweet and eager to please server was very apologetic. We then just asked for our bill and received it a few minutes later without a chat with the manager. Which is then exactly what we asked for. Instead, we had a chat with the super defensive chef who insinuated that we had caused problems for the kitchen. He lied and reported that pesto was described on the menu, which it clearly was not. He then reported that the reason our second pizza was raw was that a line cook had cooked the wrong pizza, which they gave to our neighbors for free.
I have to honestly say that I have never been treated in such a condensending manner in a restaurant before. The "Chef", Mark Dollard, obviously didn't care about his customers. And considrering that Brick and Fire is owned and opereated by the same people as it's predecisor Absinthe, but has drastically changed concepts, I have to go out on a limb and say they are having financial problems.
Long story short, I really feel that I wasted a big chunk of change this evening.
The good news is that after the debacle we crossed the street for a drink at Ceviche, which I'm happy to report had a full bar, loads of people waiting for tables, and still the coolest atmosphere in Orlando.

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