Bouchon Not worth it for me

My wife and I went to Nappa for my 40th birthday. We had dinner reservations at 8pm on friday april 27 at 8. We got there and the place was crowded, tables are right on top of eachother for two people. We were seated ordered wine and salad, soup and entrees. The salad came before the wine and the water. The waitress did not ask us how things were once. The steak frittes was ordered medium rare, but came rare. Everyone around us was getting a free plate of cookies after their meal, not us, guess our great waitress forgot. Check sat on the table over 5 minutes waiting for someone to process it. Very bad experience. We were staying at a lovely bed and breakfast in nappa and told the people there what happened they said they were thinking of going there but won't now. You would think that for a Thomas Kellerman restaurant this would be better, but I guess when he's getting 250 a person at the other two restaurants he can let this place slide. I suggest you stay away from here.