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Bombay Cafe on Pico - inane reservation policy (moved from LA)


Not About Food 26

Bombay Cafe on Pico - inane reservation policy (moved from LA)

onomiko | Jun 15, 2007 11:48 PM

I'm about to say something not very nice about the Bombay Cafe but only because somebody has to.

They require a credit card to hold a reservation.

This may not be unique to them but it was my first encounter with this inane and rude requirement.
I was told "not to take it personal, it's just our policy because sometimes people leave us hanging."
Since when are customers are under an obligation to patronize any establishment? And what would the charge be if my seven friends and I were ten minutes late?

I've dined at Bombay Cafe in the past, several times with large parties, and have only good things to say about the food. This ridiculous policy (coupled with the staff's inability to form an intelligent sentence) will keep me from coming back any time soon. I hope you, too, will let the restaurant know that this is unacceptable and that not only is risk inherent in food service but the blatant inability to delight your customers far outweighs the measly monetary loss from a few no-shows on a busy Friday night.


(By the way, we all had a lovely, hefty price tag dinner at Nawab instead.)

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