About two weeks ago, a group of my co-workers and I went to Bistro St. Tropez for lunch. We called ahead and made reservations for 14 people so they knew we were coming. We arrived at noon promptly and had our drink order taken - it was a work outing so nothing from the bar. However, I don't think that really should have any bearing on service. The server returned with drinks and began to take our lunch orders. Most of us ordered without any problem, but several people - maybe 3 - had to make 2, 3 and actually 4 different selections before the kitchen had what they wanted in stock.
And the server kept pushing the filet mignon sandwich - to a vegetarian who said she was a vegetarian. Oddly, there were hardly any people in the restaurant too, so we couldn't figure out who had eaten all the food. An interesting side note, one of the other members of our party who ended up ordering the filet sandwich b/c nothing else he wanted was available, got it and it was definitely not filet.
It took about 50 minutes until our lunches arrived. And the server avoided us the entire time. Finally, we flagged someone else down who was willing to pay attention to us and got some more bread before we all whithered from starvation. So our lunches arrive and they were awful. My french fries, onion rings and sweet potato fries were an oily inedible lump. My Thai noodle salad was a cold sticky mess with a bizarre metallic taste. The filet mignon looked like it was beaten by a whip before being served. I could go on and on, but I won't.
Then the kicker is that my co-workers decided to go to happy hour there last night. DO NOT GET SUCKED IN BY THEIR OPEN BAR HAPPY HOUR!!! Consider yourself warned. They claim it's "open bar" but it's really well drinks and domestic beers. I ordered a Bombay Sapphire Martini and was told that they only serve house gin at happy hour. I generously offered to pay for it and the bartender refused. It wasn't allowed. I'd have to wait until the hour was up. They were making martinis with Gordon's Gin. What?
I ordered a chardonnay but I could only have one b/c they had run out of chardonnay. My co-workers had the same problem. One of them wanted a Stoli Vanilla - no flavored vodka during the hour. She asked for a bourdeaux - none to be had. Then a Meteor lager. No, no Meteor until after the hour was up. And they wouldn't serve at the table. You had to go up to the bar and form a line which the one bartender chose to ignore. And, yes, during happy hour, there was really only one bartender.
I feel much better after ranting. And yes, I've learned my lesson. If it sucks once, it'll probably suck again.