My wife and I visited the Napa area in late July and enjoyed ourselves immensely. The wine, food, weather, and terrain dazzled our senses. One evening, we had the chance to dine at Bottega. The retaurant's reputation is as high as Michael Chiarrello's, but our experience was disappointing. The place was over-crowded and understaffed, and the food was nothing different from what you would get at a good NYC pasta joint. That's not to say that the food was bad. More to the point, it was uninspired. What really did Bottega in was the service. The staff was inattentive and overtaxed. A well-run restaurant would not overbook itself and punish its customers. I doubt that people in the Bay Area or Napa have to look far for good Italian, so why do they flock to a place that serves uninteresting food and treats its customers like cattle?