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Restaurants & Bars 6


A DC Chowhound | Nov 26, 2003 03:23 PM

I recently spent several days in Boston, staying in the South End. My wife joined me for a night. We had tickets to the ballet, and I made reservations for a pre-performance dinner at Aquitaine. I generally enjoy bistro food, and was looking forward to the experience. Regrettably, I should have taken more to heart the numerous posts here about poor service. After placing our order we enjoyed drinks and conversation. When we saw that the couple next to us, who had been seated 15 minutes after we came in, was being served their appetizers, we became alarmed. Our server told us our order was coming up next, but next never came. To make a long story short, after another 25 minutes the manager came over and said our order had been "misplaced." He comped us our drinks and apologized. When the my steak finally arrived, it was rare (raw) rather than the medium rare I had ordered. It was too late to start over, given our time pressure, so I ate it. All in all, a disaster at any price. The lesson: when a number of chowhounds complain about a problem, don't ignore them.
Mike Horan

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