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2.5-hrs to deliver very mediocre food and poor customer service

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2.5-hrs to deliver very mediocre food and poor customer service

CherylAnnBorne | Feb 25, 2012 05:14 PM

It took Tan May 2.5 hrs to deliver very mediocre Chinese food to my home last night. That was after I called three seperate times to find out where my delivery was. Their website says they deliver in 30-45 minutes -- do not believe them!

Every time that I phoned, the woman on the phone would lie to me... "oh, I just got the order at 6:30, well 6:40 really" (I had placed it at 6pm online) "but I will make it super fast and have my driver deliver to you first."

At 7:30 I called and asked again where is my order. "Oh, the driver's car broke down just as he was delivering to your house. But we will send another driver right away."

At 8:30 my order finally arrived.

I cannot stand business people who lie. They have lost my business forever. Heck, there is a Chinese Restaurant on every block here in Hamilton. I'll be ordering from one of them.

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Tan May Chinese Restaurant
1750 S Olden Ave, Trenton, NJ 08610

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