I went out to Xilantro in Wayne for a much needed girls night with my friends. Even though we had a blast with each other, it was one of the worst experences I have had in a restaurant in a long time.
First, the wait. The restaurant was packed. Our party of 3 had an 8:00 reservation and checked in at 7:45 and sat at the bar. The bar was packed and loud, the drinks were way overpriced, and it was nearly impossible to get a seat. We had a very pregnant friend with us who was hungry so we checked in with the hostess to see the status at 8:15, she apologized for the wait, pointed to a table being cleared and said that was our table and we would be seated shortly. Minutes later, another hostess proceeded to sit another party (who arrived at least 20 minutes after us) at that table. So we spoke to the hostess again, and the sale exact thing happened. So we asked to speak to the manager and while we were speaking to him the hostesses sat yet another party. While the manager was friendly and cordial, he tried to blame it on the customers lingering over their meals, when in reality it was a disorganized front of house. He did not offer to buy us drinks or apps while we waited, we did tell him we expected something for the wait and he said he would "take care of us". At 8:55 we finally got seated.
Now the decor. Blinding white shiny pastic furniture, tables cramped on top of each other, loud club music in the background. The noise level even in the restaurant side was deafening. Enough said on that topic.
And the food. It was just okay. The guacamole was fine, kind of bland, the portion was really generous. The queso fundido again was fine, I have had better I have had worse. The shrimp fajitas we okay, the shrimp were skimpy and the peppers were overly covered in black pepper. The beans were just bad, they had an off taste like they went rancid and we really could not eat them. The tres leches cake was tasty but not super moist. The mexican coffee was tasty but very sweet (I personally like sweet). They do not have regular coffee, just mexican coffee, which I find odd.
Our waiter was actually really good, very helpful and friendly. The bartenders were really good too.
But the prices are what got me, the menu prices were ridiculous and even worse we were completely "nickel and dimed". We spent $65 during our eternal wait at the bar. Mojitos were $11. My pregnant friend was charged $8 for club soda with lime. When we ate, we asked for a side of sour cream with our nachos (super small bowl) and were charged $3. The cake was about the size in diameter of an oreo and was $8. We were never comped for any drinks and our comp was just a bowl of guacamole and chips. I never spent so much for getting so little.
I had a blast with my friends but would never never go back.