Xicohtencatl in Great Barrington, on Route 7, has always been a favorite of mine. But I ate there a few weeks ago, was told they had a new manager, and noticed a real change...and not for the better.
The food is still great, but unless you are seeking service the pace of a drive-through I would not recommend this as a dining experience. Drinks came out very quickly, not a problem, as well as appetizers, still not a problem -- but we had not half finished our app's when our entrees were served...not yet finshed with those when the check was presented. All in, we finished eating in about 40 minutes, and were not encouraged to linger.
I spoke with the manager of our disappointing experience compared with previous visits. She seemed interested but not sure I would chance it again, certainly not without stating at the outset that we did not want our meal to be rushed.