We have a locally-owned breakfast place that we enjoy a couple times a month. 99% of the time we have a great experience and the wait staff are really on the ball. However we had something happen that was really so bizarre that I can't seem to wrap my head around it.
Our server was pretty abysmal. No refills on coffee and water. Our food took forever to get to us, then it was cold. Also, our orders were messed up, but not horribly. Dh got an extra egg. No biggie. I did not order bacon and mine came with bacon on top of the eggs and hashbrowns. I told the server, "I didn't order bacon."
Before I could say another word she said, "OK" and proceeds to grab the bacon off of my plate with both of her hands and put it on the serving tray.
I was stunned. I said, "I can't believe you just did that. I can't believe you just touched my food with your hands." She was flabbergasted that I was flabbergasted. She said, "I just touched the bacon." I said it again, "I can't believe you did that." She grabs at my plate and says "I'll have them re-do it." We had already been waiting much longer than usual for our food. It was pretty obvious that she had let it sit in the window, as everything was lukewarm at best. We had things to do, and didn't have the time (she probably would have forgotten it again, anyway). I pulled the plate away from her grubby little hands and said, "No, I'll eat it. Leave it alone." She then said, "I didn't do anything wrong." and left the table. We had to ask another server for refills (both before and after the incident) and to have her bring our check.
Am I off-base here to think that grabbing my bacon off of my plate (whether her hands actually touched any other food or not) was really rude and totally out of line? She could have offered a plate or napkin for me to remove it myself.
For only the second time in my life, I did not leave a tip. But I also did not say anything to management. We are regulars at this place and I can always go back and talk to them. I will continue to eat here, but will always make sure I request a server other than "Carol". Next time I'm in there, should I say anything or just let it go?
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