Restaurants & Bars

Los Angeles Area Lunch

Wilshire DineLA Lunch -- Issue


More from Restaurants & Bars

Restaurants & Bars Los Angeles Area Lunch

Wilshire DineLA Lunch -- Issue

nosh | | Oct 9, 2011 10:56 AM

First the good news -- my salmon was excellent, beautifully cooked, nice crust, buttery sauce. And the back patio on a pretty day is a wonderful venue.

The issue: Appetizers did not include the advertised crab cake. No change mentioned when I called to confirm my DineLA reservation. And yes, it was on the regular menu -- a single for $17 and an entree for $32, so they had the item in stock and on offer. Yes, I know that DineLA menus are subject to change, but because of dietary restrictions (kidney patient) the other offerings didn't work well. And I had chosen Wilshire because of the published menu. Yet the manager insisted that she couldn't accommodate me, and said the chef (whose decision it was) wouldn't speak to me (despite the fact it was 11:30 and we were the only patrons in the restaurant). Yes, I finally got my way (three thimble-sized cakes over avocado, which I don't eat, rather than the advertised citrus vinaigrette) but only after a long argument. Note -- that was Thursday and the same crab cake, as well as other non-offered dishes, are still on the website.

C'mon restaurants, if you don't want to participate, don't. But don't put out a menu, draw customers in, and then change it without a good reason. And if you change the menu, publish the changes on the website, it isn't that difficult.