Restaurants & Bars

Quebec (inc. Montreal)

Unbelievable rudeness at L'Express


More from Restaurants & Bars

Restaurants & Bars Quebec (inc. Montreal)

Unbelievable rudeness at L'Express

sara333 | | Sep 5, 2006 07:24 PM

I just got back from a trip to Montreal and had lots of good dining experiences (Bleu Raisin, Au Pied du Cochon among others), but had an absolutely horrendous experience with the host at L'Express. We arrived 5 minutes early for an 8:00 reservation and were kept waiting at the bar until about 20 after before getting seated -- no big deal, we used the time to look over the menu and were perfectly pleasant about it. We finished our main courses by around 9:15 or so and were thinking about desert when we noticed a group of women at the bar who kept looking in our direction. The host approached and asked whether we were planning on ordering anything else, since those women were waiting for our table -- he said if we wanted to order desert and coffee we should do it at the bar! Frankly, I was not inclined to move, but my companion felt sorry for the other party (who were not responsible for the poor floor management of the host) so we complied. The host did not help us relocate, apologize or offer us coffee or anything else for the inconvenience -- not that that would have made up for it, but it would have been gracious. The bartender was horrified and extremely apologetic, but I'll never go back there again. There are plenty of really good restaurants in Montreal and there is no reason to put up with that kind of inexcusable treatment.