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Toro: making the best of a bad situation

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Toro: making the best of a bad situation

Boston_Otter | Feb 28, 2011 11:36 AM

I went with some friends to Toro this past weekend, my first visit. I expected the place to be packed, so we got there plenty early (5:45) only to be told that the earliest they could seat our party of 4 was 9:30pm, maybe 10. I looked at the list; it didn't look that full. The maitre'd told me that a party of 18 was arriving at 7pm and would be taking up most of the restaurant. "I thought you didn't take reservations?" I asked. She looked pained and said "Yeah... it's making things tough." It was obvious that this was screwing up a lot of people's evenings, based on the snarling people leaving Toro. She suggested I wait around a bit to see. About 45 minutes later, she called to let me know that a table would be opening up; 20 minutes later, my friends and I were seated. The huge 18-person party was whooping it up and pouring wine in each other's mouths.

This is all to say that I've rarely seen such a chaotic restaurant situation handled with such grace and professionalism. Kudos to the folks at Toro.

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