i had just had the worst customer service experience at sweet lady jane today. i'm typically very forgiving when it comes to service but today's experience just takes the cake. the woman helping us (with strawberry blonde hair) rolled her eyes at us several times (for what, i have no idea) and just seemed pretty abrasive. when we paid for our cake, she gave us our change by slamming it on the glass cake counter and walking away. there went her tip.
afterwards, my friend and i were talking about it in a marc jacobs store and several of the employees overheard us and chimed in. apparently, i guess sweet lady jane is notorious for not being so sweet after all.
anyway, we had the triple berry cake at SLJ...it was dry and overly sweet. the susina berry blossom cake is infinitely better!