I have been going to Bakery Normand in Northampton just about every week. I am a pleasant enough fellow. Smile, please, thank you. But the help there is uniformly snarley, glum, and just plain sour. The baked goods are delicious, but I almost dread going in there to fork over my hard earned money to people who never treat me like a regular customer.
Do others have this same experience..why do you think??
At any rate, I recently found an alternative and am now bringing all my biz over to Woodstar Cafe around the corner. Nice folks. The young lady who opened it is a CIA graduate and the baked goods are very good.
Better get your act together, Normand. Be nice and appreciative or you'll find other good customers gladly abandoning your sour little enterprise. Maybe I'll even come back if you promise to at least remember my face after all these years.