My wife and I went to Sea Harbor recently for dim sum for the first time and it will absolutely be the last time we set foot in the place.
I can't understand why this restaurant is a favorite for dim sum. Sure, you get everything hot from the kitchen, but much of it seemed mediocre and heavy on the MSG. We got the egg custard tarts, which looked fabulous, but tasted like it came from a box. Absolutely no egg flavor at all! The cheung fun with pork was all fun and cilantro with tiny tiny shreds of pork.
But absolutely 100% worse than the food was the attitude of the waitstaff. My wife, for medical reasons, doesn't drink tea, so we always decline even if the tea is free (here it was $1+ per person). As we were being lead to our table, the waitress asked what kind of tea we wanted. My wife politely said (in English), can we sit down and take a look at the menu first?
The waitress replied, "Sure, what kind of tea do you want? Jasmine?"
My wife, again very politely, said "We want to look at the menu first"
Waitress, jabbing her finger at the menu, "Jasmine? Jasmine? Yes?"
I said, firmly, "We will let you know after we sit down, okay?"
So, the waitress turned around, and said to another waiter, in Cantonese (paraphrasing), "These d*ckheads don't want tea. Can you believe how stupid that is?"
We absolutely should have turned right around and left right then and there, but we didn't.
Totally and absolutely regret not walking out.
I will NEVER have ANYTHING good to say about the restaurant and will steer everyone I know away from there.
Very bad show, Sea Harbour.