Just back from my birthday dinner and it was not fun. Freezing air blowing on my wife and teenage daughters and me and we got instant headaches. Told the waiter twice and he said they were working on it. Finally stopped a managerial-looking type and nearly bit his head off and then the air was shut off. By now bad feelings all around.
The waiters had no clue how to decant or pour wine, they just dumped it into the decanter and the glasses. My daughter ordered the crab cake appetizer, the waiter took the order without a problem and then returned and said they "don't have them, what esle do you want?". When she asked to see the menu again he was perterbed. Very amateurish.
The food was actually quite good, but it just couldn't overcome the experience. Thanks to the Chowhounds, we knew to ask for the steak with sauce on the side. Loved the potatoes gratin. Nice desserts.
Very bad acoustics in there. We could not hear each other talk. Loved Billy Philadelphia on the piano, but could hardly hear him in the restaurant.
One tip for Chowhounds and OpenTable folks: you won't get a booth (and they are by far the best seats in the house) unless you book/request it in advance.
Maybe again, but my hopes won't be as high. Too bad.