Tonight after dining at a regional family owned chain we received the incorrect change for our payment. we were missing the actual change . We showed the waitress, she said it was correct, we showed the math and she said "Oh, you want the coins ? We don't bother with that.". She reached in
to her pocket and put whatever there was onto the table and left. We took what was ours. I have never heard of rounding the bill. I first thought the management would make a good bit extra, then thought they may even out over time. Regardless, the patron who is shortchanged loses out. It may be only cents, but hey - its mine ! I sent a note to the owners for an explaination, haven;t heard yet. Is this common in places ?