Seeing the tipping on delivery or take out thread made me think about an experience I had over this past weekend. We were away visiting my daughter in college and stayed in a Marriott Hotel. (I’m stating this because I’m not sure if this is a specific policy for this group of properties).
Saturday night we went out to dinner then back to our room to watch a movie, the mom and kids wanted to do a room service desert for enjoyment during the movie. We ordered, my desert consisted of 4 cordial’s (it was a long day then night don’t judge me), when the room service arrived I was calculating the proper the tip amount when I noticed a 20% service charge was already added into the room service total. On the receipt there was an additional line for “additional gratuity” listed as well.
It’s been awhile since I’ve ordered room service so is this something new? Also I was fairly surprised that the service charge was 20%, and not 15% or 18%, with the option of additional tip? Is this the new standard on room service?