Not About Food

Restaurant surveys and the like

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Not About Food 17

Restaurant surveys and the like

joe777cool | Mar 16, 2011 05:34 PM

I work for a company where some checks generate a survey where they ask you all sort of questions about your dining experience. I have now had a customer give my restaurant 2 bad surveys, each time identifying me by name, because I would not give them a senior discount. I clearly explained that this was a corporate policy, not my decision, but apparently that isnt good enough. They were literally trying to get me in trouble over a miniscule amount of money! I cant even put into words how disgusting of an act this is...

Am I out of line for feeling wronged? I just feel that it would take something of much more significance to give someone a bad survey, and it would have to be really bad for me to say something that could potentially get them fired! How do you fill out these types of surveys? Would you ever anonymously say something that could potentially get someone in trouble? Have you ever had anything like this happen to you?

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