What's the thing that restaurants can do that really get under your skin? We're not talking inedible food or an experience so bad you'll never darken their door again, but those small things that mar what could have been an impeccable experience?
Recently, celebrating a special occasion at Gramercy Tavern, we were seated more than 15 minutes past our reservation time. Adding to that irritation was being "invited" to wait with a drink at the elbow-to-elbow, almost three people deep bar. Somehow, one of my favorite restaurants hit both my pet peeves in rapid succession.