Not About Food

Restaurant charging for items and not telling you


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Not About Food

Restaurant charging for items and not telling you

Main Line Tracey | | Nov 27, 2006 01:48 PM

I went to a cute little restaurant for lunch with my husband. We ordered sandwiches and they came with chips. I asked if I could substitute a salad for the chips. The waitress said that it was no problem.

Sandwiches were great and service was great too. My husband's chips were sad and so was my salad, but at least I was eating a sad salad and not sad chips.

We got the bill and I noticed that I was charged $3 for the salad! I went over to the waitress and explained that I had asked to substitute. She said that OF COURSE it wasn't the same price. I said that she had not told me that, and if she had I would not have done it. As the sandwiches were $5, a small bowl of iceberg, carrot and hard tomato was hardly worth $3.

She went to talk to the manager and, while I was waiting, another waitress said "well, if it were me then I would charge for it". I did not respond and our waitress came back and the manager had taken the salad off of the bill. This still does not make me happy about them trying to charge for things when they do not inform you.

Anyone else run into unknown charges?

Dictionary: SUBSTITUTE: to take the place of; replace