OK,so this place had won "THE SUN" paper's Best of Toronto Award back in 2002.. so lets give it the run down..
I was there the past weekend for their Sushi Buffet..I called in advance to find out how much it was, and the gentleman told me it was $19.99 and for sashimi they served Salmon, RedSnapper and Tuna.. I asked, WHAT KIND OF TUNA, and he said RED TUNA.. for $20 i was there....
Well i arrive and on an empty stomach and an exceptionally cold day...... I receive the menu and i see:
Sushi Buffet: $22.99
Sashimi: Salmon, Red Snapper, Surf Clam, Crab
ok, so where is the Tuna and how come its $3 more expensive? I tell the waiter and he had no reason why someone that worked there would say that..... anyways, we were here, we were starving and we wanted food.
Must have been a strange evening, no white tuna nigiri sushi AND they wern't willing to substitute anything for its absense.
We order, and for the 3 of us, we clearly wrote what we wanted and how many pcs of each.. rolls included... pcs of nigiri sushi included as well.
We wait..... and wait... and wait.. and the place was not at ALL exceptionally busy.... Finally our first plate of sashimi arrives..... and a roll accompanies it.. we take our take and enjoy the food.. but after its done, where was the rest of the tempura, and assorted nigiri sushi?
we just figured it was still being....... caught from the sea and we order our 2nd round.... we get our 2nd plate of sashimi, and our plate of short ribs and terryaki chicken comes next.. our nigiri sushi and sushi pizza doesn't make it......
the waiter comes by and askes how everything is, and i ask him, if we have a backlog.. he asks the sushi chef, and he said NOTHING....... so we are surprised because they lost half our order and start ordering up a storm (in hopes that all the lost orders dont' come thru at the end when we are done and full)
we order some rolls and actually the selection is good and quality decent..... not overly padded with rice at all and generous fillings of slamon, salmon roe, crab, avacado and carrot.. we had one with tempura shrimp inside and creme cheeze as well, one was topped with smoked salmon, the other with just salmon.. they forgot another 2 we ordered..
Overall, we filled up on ~90 pcs of Salmon and ~60 pcs of red snapper sashimi as they seemed to forget the rest of the items we ordered.. we tried to get another sushi pizza out of them as the first one was surprisingly decent and not too greesy at all, but to no avail..
the nigiri sushi must have been afraid of our table becasuse we never saw it....the only tempura we had were in our rolls and the shrimp tempura orders never made it out of the kitchen either.
Considering their very selective take on their "many items" I would have to say that service was horrid. This place really must have been understaffed or something but i think the catch was this":
THE DRUNKEN STAFF:
after we were alarmed at the absence of an order backlog, we payed more attention to the "SUSHI SENSAI" behind the counter.. now at first we thought it was the lighting, but infact, the taller chef adorning a JOHN DEER trucker hat was generously chugging down bottles of ASHAI japanese beer????????? My brother had thought that this was EXTREMELY UNPROFESSIONAL for any food establishment, much less a sushi bar.... later on in the evening, the shorter chef was having a ball and brought out to short shot glasses of SAKE to cheer to....
Anyways, we figured he ate half our food or just couldn't read our extremely legible printing because he could only see in a blurr.....
on the very minimal positive side.. even down to the 90th slice of salmon sashimi, each piece was of excellent quality, and the cuts of the fish were topshelf.. none overly fatty, and all lean fish.. and cold, but not frozen.. the red snapper so far has been the best cuts i have ever had at any sushi bufffet and the surf clam was extremely good, not a hint of any of the stock being frozen at all.. the quality of the rolls were great as well.....
but i would expect this considering the time they took to prepare this food.... it was unreasonably long and we are by no means fast eaters....there were 2 chefs and this is not a large establishment.
In this day of competition, there are sushi places EVERYWHERE IN TORONTO... LITERALLY... i have had sushi rolled by high school kids and japanese sensai's boasting lenthy careers in the ART of making sushi.. carefully considering the quality of their sushi and sashimi.. the lack of nigiri sushi, and the selective forgetfullness plus the long waits between orders made for a FAR LESS THAN SATISFYING EXPERIENCE...
this place isn't bargin cheap either.. i think I would chance my next $25 sushi dinner elsewhere.....
the question i would ask you: How much would you tip a place like this?