Had a GE Profile side by side that was a piece of junk and we kept it as long as we could, about 10 years, with many repairs--finally died completely. We need a side by side style (keep glasses on a dedicated shelf in the freezer for drinks and a freezer drawer won't work)and it needs to fit in cabinetry, so we're somewhat limited. Just had a brand new Samsung installed yesterday and all seemed well until we realized today how LOUD it is! Its so disappointing because I do love the design of this fridge--simple interior with glass shelves (vs. the coated wire variety), ice maker in the freezer door instead of in the freezer, leaving more freezer space, crushed ice option, nice lighting, good space with 26.5 cf, etc. We have an open kitchen/living/dining area and we listen to music daily on a phenomenal sound system, so the fridge hum is more than just a small annoyance. We're thinking we need to return the Samsung but any suggestions about what to consider next for a side by side? I have heard that LG has a quiet feature. We don't want to pay more than $2000 and preferably less (got the Samsung for $1600), though if we must pay a little more, we're open to that. Your feedback will be much appreciated!