Has anyone ever had a bad experience at this establishment, or any other Marco-Pierre White/White Star Line restaurant ?
If so, have you ever tried to get a complaint dealt with efficiently and courteously ?
I would be interested to hear, as I and a party of five suffered the most incompetent and unprofessional service you could possibly imagine some months ago at Quo Vadis in Londons Soho. We spent a great deal of money, behaved ourselves impeccably and were playing host to a visiting ambassador all of which somehow magnified the appalling experience.
I am not often moved to write letters to restaurants, but despite writing three polite letters to M-P W, his partner Jimmy Lahoud and the current manageress of the restaurant outlining our grievances, not one response was received.
I would urge anyone who has suffered a bad experience at a White Star Line restaurant to boycott the group, if in any doubt as to the merits of exchanging the considerable amount of money asked for average food and dubious service. The London-based restaurants include: LEscargot, Mirabelle, Parisien Chop House, Maison Novelli and Belvedere and of course, the miserable Quo Vadis.