So we were looking for a neighborhood italian restaurant the other day for a quick bite and a glance at yelp (dont know what the heck i was thinking checking Yelp) turned up Polentoni. A little Italian restaurant where the old Cafe Roberto used to be. I had had some horrible experiences at Cafe Roberto but figured since this was a new place it was worth trying. We showed up at about 7 and were promptly seated in what was a pretty fool dining room. The waitress brought us our menus and came back a few minutes later to take our orders. The 4 of us ordered and as we sat waiting for our food we realized that all the tables around us were being told of some daily specials which we were never informed of. I always find this pretty annoying because one shouldnt have to affirmitively ask about specials but should just be told about them by the staff.
Anyway, we ordered and waited about 15 minutes. The first three dishes came out and we sat there waiting for our fourth persons food. We waited and waited...and waited. About 10 minutes later the other dish came out. As the waitress puts it on the table, she asks the rest of us how our food is before noticing that nobody had started eating yet...everyone was waiting for our 4th to be served before starting. She then seemed shocked that we would wait and the whole time did not apologize for the delay in delivering the 4th dish.
The food in general was mediocre and certainly not good enough to make up for the horrendous service.
Literally all 4 people in our group thought that this place would be a great candidate for Ramsey's Kitchen Nightmares. The people seemed nice enough and seemed to be working very hard...but not very smart. Everyone that was working was running around like mad but nothing seemed to be getting done.
They may have good intentions at this place but at the end of the day they dont deliver...so i wont be going back.