Not About Food

Perturbed at Le Bernardin

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Not About Food

Perturbed at Le Bernardin

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andyb1068 | | Apr 2, 2009 07:22 PM

Bad experience with LB - made a reservation for four people about three weeks ago, called tonight to confirm and was told on that call that our 6pm table HAD to be vacated by 8pm, that we would not be allowed to have a tasting menu. When we objected and responded that it was quite rude to stipulate such a duration for such a meal we were told by the reservationist snappily that it would be "rude of us to hold up a table", even though our meal has preconditions that were undisclosed until a day prior to this meal. We are not lingerers, and it isn't that we were that interested in sitting around the dining room for 3 hours+, but to go into a special meal at a place like that with no option for the tasting menu and a mandate that came 24 hours prior to dining we are quite turned off. We've eaten at LB twice previously and had wonderful experiences, but this seems particularly, well, rude. Realizing that LB may be somewhat protected from the economy by their reputation (and quality), it still feels off considering that they are alienating a repeat customer willing to spend $135 per person (basis) in the midst of a recession.

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