We have been meaning to check out Tocqueville for a while now and finally went the other night. It was so close to being a fantastic evening and then the last 27 minutes turned to frustration.
And since I don't want to fault the food for the frustration I will say up front that the food was wonderful. I would be hard pressed to remember fresher, more flavorful micro greens (and vegetables in general). All dishes in the tasting were well thought out and portions were more than generous.
That being said...the evening was paced very nicely, courses were brought out and cleared promptly even though in general the service seems a little less polished then just about any other fine dining restaurant we've been to in NYC. Entree served and then cheese was brought, afterwards desserts were brought out with our coffee and dessert wine, a little bit of a fumble but we didn't care because everything up to that point had been wonderful. So we finished desserts, we finished coffee, we finished wine. Table was cleared, I mean really really cleared, the only thing left was a candle. And we sat....and we sat...and we sat. No one continued to check on us. Everytime I tried to get someones attention they would turn and go elsewhere. I was starting to feel stupid because it was obvious to other diners that I started to raise my finger several times only to be denied. My GF saw my frustration and suggested I just go for the major faux pas and get up and go to the Captain. That was not going to happen. So we sat some more and when my attempts were producing nothing my GF finally got someones attention, 27 minutes after the table had been cleared. I just don't see a good excuse for that, the restaurant was not packed, they did not appear to be in the weeds. I may return because of the food but it will be a while...
Thanks, needed to get that off my chest.