tried otto last night with hubby. once seated, a busboy threw some stale, burnt bread on the table (no olive oil) and left. this was it for 10-15 minutes until we had to ask another busboy if we could order. waiter comes over, harried but nice. ok, fine. i don't have to hate this place. WRONG! our app seemed to be waiting in the wings somehow (are they psychic) bc it came within a minute. no joke. (shrimp w/chickpeas) odd and immediately made us feel they wanted our table turned....fast. not cool, esp after standing in their ill-designed bar for 20 min. underwhelming pizzas came (i thought i ordered some flavor but...) and i needed something to put on them. hot oil, perhaps? i asked twice. on third attempt, busboy brought it. we never saw waiter after ordering, nobody checked to see how dinner was. i was pi**ed. told mgr (she brought the check as waiter must have been out smoking something and i hope it was better than our dinner) and she insincerely apologized, told us they were busy (aren't they always?) and that she was sorry we won't come back. it is the first time we've ever left a 12% tip.