Restaurants & Bars

Ontario (inc. Toronto)

Oregano's at Thornhill Square


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Restaurants & Bars Ontario (inc. Toronto)

Oregano's at Thornhill Square

rbc | | Aug 17, 2008 08:00 AM

Date and I went to Oreganos at Thornhill Square last night. we were seated promptly (the first booth was extremely small - we are both of average weight and height, and his knees were squished).

I ordered an Eggplant Bocconcini (boconcini layered between eggplant - Not fried), and he ordered a chicken Raviol type dish and a diet coke.
The diet coke was flat and he sent it back. After a 20 minute wait or so, a basket of garlic bread was delivered to the table. We polished it off - we were ravenous. 10 minutes later, when we inquired about the whereabouts of our food, the waitress (who was amazing, by the way), said it was in the making - would we like another thing of bread. We said yes. The bread was delivered.

It took nearly 50 minutes to get the entrees out to us, and when they were delivered, I received eggplant parm, not eggplant bocconcini (while it might be a small difference, I wanted a dish that wasn't breaded and deepfried). I asked to speak to a manager, and explained to him that we had been waiting 50 minutes, and I was delivered the wrong meal. He replied "what do you want me to do about it?" to which I replied, I want my meal comped. Which he did, to his credit although with no apology

The waitress was very apologetic (almost too apologetic), and the rest of the meal was fine.
The food was mediocre at best, and my date and I ended up going for dessert elsewhere.
Needless to say, it was a cheap date, and we won't be going back there.