What was I thinking, taking a family to a big box restaurant in the Average oasis of Needham? Got there at 6, on a weeknight, thinking we'd get earnest service in a timely manner. Hostess told us it would be 15 minute wait. After about 25 minutes of waiting and trying to avoid cataclysmic meltdown from our 2 hungry little kids, my spouse inquired about how much longer.... we got a vague answer of about 15 more minutes....which at that point was unacceptable. There were a number of other patrons who got there before us...and they were equally agitated, and frustrated. We've eaten at this Average, overpriced place before and we figured that we could make our dollar and patience go much further by walking down the street to a quaint pizza and pasta joint....
We had a great quiet meal at Comellas, no alcohol or free bread, but no big bill or drama either.
My hope for all the Needham restaurants that are opening up and trying to keep the doors open is that you are polite to your guests, and in exchange we will support you, and share the love for your small, family friendly restaurants.
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