I've seen plenty of posts on Via in response to others, but haven't been able to find a main thread. Had a dinner Sunday night over there and had the following experience hat may serve as a warning to the rest of the hounds.
Seated by a hostess who literally dropped us off at our table and left without saying a word, not even a basic "____ will be your server"
Seated next to a family of three, with an uncontrolled toddler climbing table to table
No bread service until halfway through our pasta
A tomato and arugula "salad" which is basically a whole tomato with the ends cut off, leaving a mealy slab of red fruit, sitting atop a pinch of baby arugula drowned in buttermilk ranch.
Pasta (shrimp penne for me, baked rigatoni for the lady -- both good, but not great)
...and to cap off the night, a cup of coffee will a generous tablespoon or two off coffee ground floating around in the cup -- nothing like the grit of grounds on your throat to cap off a meal.
As just one more annoyance, the restaurant failed to recognize my OpenTable reservation.
Dine at your own risk.