Checked my bank account today and discovered a charge from Mohawk Bend last night on both my and my SO's cards. Problem is, I haven't been there in months! Called the bank first, then the restaurant and the hostess who answered would not put me on with a manager- simply said "oh, you must have eaten here in July." and told me their machine apparently did not charge customers then and it somehow went through last night... then asked for my name and phone number so a manager could call me back.
Anyone else ever have something like this happen to them?
Bad customer service or just "you gotta do what you gotta do"?
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