We had dinner the other night at Michael in Winnetka. The food was every bit as good as we expected after reading the opinions here. I have a much different concern that I thought I’d discuss here, looking for feedback.
The dining room manager is from South America and the rest of the dining room staff is Mexican. He – the manager – speaks harshly to them in Spanish in the dining room, assuming the guests do not understand. He also made an unkind comment about a diner that was bothering him. My wife and I are native Spanish speakers and were a bit put off by this. I find this unprofessional and am thinking about writing the restaurant. Of course, the manager might be the one reading the mail and simply toss it.
What would others do?